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                <a href="../Homepage/WebsiteHomepage.html">home page</a> > Privacy Policy
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            <h1>Privacy Policy Statement</h1>

                    <p><strong>Implementation date:</strong>June 1, 2025</p>
                    <p><strong>Version update:</strong>June 1, 2025</p>
                    <p>AceHub (hereinafter referred to as "we" or "this platform") is committed to protecting the security of users' personal information. This policy document aims to clarify how we collect, process, store, and safeguard your information.</p>

                    <h2>1. Information collection</h2>
                    <h3>1.1 Scope of Collection Content</h3>
                    <ul>
                    <li><strong>Registration Information:</strong>Information used for account creation, such as name, email, phone number, avatar, etc</li>
                    <li><strong>Learning activity information:</strong>Including course completion status, test records, learning duration and progress, etc</li>
                    <li><strong>Terminal data:</strong>Such as device model, browser information, IP address, operating system type, etc</li>
                    <li><strong>Platform interaction records:</strong>Contains logs of your clicks, browsing, search behavior, and other operations within the website</li>
                    <li><strong>Communication content:</strong>Including communication with customer service, user feedback records, etc</li>
                    </ul>

                    <h3>1.2 Information sources and channels</h3>
                    <ul>
                    <li>Information directly input or uploaded by users</li>
                    <li>Behavioral data obtained through browser cookies or similar technologies</li>
                    <li>Information provided by a cooperating third party in accordance with the law</li>
                    <li>Relevant data obtained from public channels in accordance with the law</li>
                    </ul>

                    <h2>2. Information usage instructions</h2>
                    <h3>2.1 Purpose of use</h3>
                    <ul>
                    <li><strong>Service delivery:</strong>Used for providing teaching services, recommending resources, tracking learning paths, etc</li>
                    <li><strong>Account operation:</strong>Identity verification, payment processing, user settings maintenance, etc</li>
                    <li><strong>Content Personalization:</strong>Customize courses and information that better suit your interests and level</li>
                    <li><strong>technical support:</strong>Responding to user inquiries, technical troubleshooting, system maintenance, etc</li>
                    <li><strong>Safe operation:</strong>Used for system auditing, preventing illegal access and account theft</li>
                    <li><strong>Platform optimization:</strong>Analyze user preferences to improve service processes and product quality</li>
                    <li><strong>Promotion purpose:</strong>Under the premise of obtaining permission, send you service or product recommendation information</li>
                    </ul>

                    <h3>2.2 Legal Basis for Use</h3>
                    <p>We process personal data based on the following legal basis:</p>
                    <ul>
                    <li>Fulfill the contractual obligations between you and us</li>
                    <li>Comply with laws, regulations, and regulatory requirements</li>
                    <li>Based on your explicit authorized consent</li>
                    <li>Based on the legitimate needs of realizing the legitimate rights and interests of the platform</li>
                    </ul>

                    <h2>3. Information sharing rules</h2>
                    <h3>3.1 Not selling information</h3>
                    <p>We solemnly promise that we will never sell, rent or otherwise provide your personal information to any unauthorized third party.</p>

                    <h3>3.2 Possible sharing scenarios</h3>
                    <ul>
                    <li><strong>Authorized consent:</strong>You have explicitly authorized us in advance to share information</li>
                    <li><strong>Technical service cooperation:</strong>Share necessary information with technology providers such as payment and cloud services</li>
                    <li><strong>Statutory requirements:</strong>Disclosure in accordance with law enforcement agencies or relevant legal requirements</li>
                    <li><strong>Business restructuring:</strong>Information may be transferred during platform mergers, acquisitions, or asset transactions</li>
                    <li><strong>Protecting rights and interests:</strong>When necessary to protect the legitimate rights and interests of users and the platform</li>
                    </ul>

                    <h2>4. Information storage</h2>
                    <h3>4.1 Storage location</h3>
                    <p>We will securely store your information on protected servers within the territory of the People's Republic of China. If cross-border transmission is required, we will strictly comply with China's laws and regulations on cross-border data transmission.</p>

                    <h3>4.2 Storage time limit</h3>
                    <ul>
                    <li>Registration information: Continuously retained during account activation period</li>
                    <li>Learning data: archived according to educational regulatory requirements</li>
                    <li>System logs: usually stored for one year</li>
                    <li>Other information: Reasonably determine the retention time based on the collection purpose and regulatory requirements</li>
                    </ul>

                    <h2>5. Information protection measures</h2>
                    <h3>5.1 Security mechanism</h3>
                    <p>We adopt the following multiple security strategies to protect the security of your data:</p>
                    <ul>
                    <li><strong>Technical security:</strong>Including SSL encryption, firewall, anomaly detection system, etc</li>
                    <li><strong>Organizational support:</strong>Establish a permission management mechanism and regularly train internal employees</li>
                    <li><strong>Physical protection:</strong>Equip data centers with access control, monitoring equipment, etc</li>
                    </ul>

                    <h3>5.2 Data Leakage Response</h3>
                    <p>In the event of an information security incident, we will take the following measures:</p>
                    <ul>
                    <li>Immediately initiate the emergency response process</li>
                    <li>Adopt technical and organizational measures to limit losses</li>
                    <li>Report information leakage to the competent authority</li>
                    <li>Timely notify affected users</li>
                    </ul>

                    <h2>6. Your Rights</h2>
                    <h3>6.1 Personal Information Rights</h3>
                    <ul>
                    <li><strong>Right to know:</strong>Understand how your information is collected and used</li>
                    <li><strong>Access rights:</strong>Access the information we have saved about you</li>
                    <li><strong>Correction right:</strong>Correct incorrect, incomplete, or changed information</li>
                    <li><strong>Delete Right:</strong>Request to delete your information in compliance with legal regulations</li>
                    <li><strong>Restrictive rights:</strong>Restricting the use of specific processing methods</li>
                    <li><strong>Carrying rights:</strong>Request to export a structured copy of data</li>
                    <li><strong>Right to object:</strong>Oppose the processing of data for specific purposes</li>
                    </ul>

                    <h3>6.2 Methods of exercising rights</h3>
                    <ul>
                    <li>Log in to the platform and go to the "Account Center" to manage it yourself</li>
                    <li>Make a request through customer service contact channels</li>
                    <li>Send an email to privacy@AceHub.com Submit a written application</li>
                    </ul>

                    <h2>7. Cookies and Tracking Technologies</h2>
                    <h3>7.1 Purpose of use</h3>
                    <p>The platform uses cookies and related technologies to:</p>
                    <ul>
                    <li>Maintain conversation status and personalized settings</li>
                    <li>Analyze page usage frequency and user habits</li>
                    <li>Optimize system stability and security</li>
                    <li>Used for behavior recommendation under legal conditions</li>
                    </ul>

                    <h3>7.2 Management Method</h3>
                    <ul>
                    <li>Users can clear or disable cookies through their browser</li>
                    <li>Adjust browser settings to control tracking behavior</li>
                    </ul>

                    <h2>8. Data Protection for Minors</h2>
                    <ul>
                    <li>The platform does not proactively provide services to children under the age of 14</li>
                    <li>If you are under 14 years old, you need to obtain explicit consent from your guardian</li>
                    <li>If underage data is mistakenly collected, we will take immediate action</li>
                    <li>Guardians may request access, modification, or deletion of relevant data at any time</li>
                    </ul>

                    <h2>9. Cross border information flow</h2>
                    <p>When transferring personal data for overseas processing, we will ensure that:</p>
                    <ul>
                    <li>Strictly fulfill cross-border transmission compliance obligations</li>
                    <li>Ensure that the recipient adopts sufficient information security measures</li>
                    <li>Sign standard contracts or implement equivalent protective measures</li>
                    <li>Obtain your informed consent when required by law</li>
                    </ul>

                    <h2>10. Policy changes</h2>
                    <p>We may adjust our privacy policy in a timely manner based on legal or business changes. If there are significant changes, we will:</p>
                    <ul>
                    <li>Publish the modified content through the official website announcement</li>
                    <li>Send on-site notifications or email reminders to registered users</li>
                    <li>If consent is required by law, we will provide the option</li>
                    </ul>

                    <h2>11. Contact Information</h2>
                    <p>If you have any questions about this policy or need further consultation, please feel free to contact us through the following methods:</p>
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                        <h4>Privacy Protection Line</h4>
                        <p>privacy@AceHub.com</p>
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                        <h4>customer service hotline</h4>
                        <p>400-789-4587</p>
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                        <h4>mailing address</h4>
                        <p>No. 3688 Nanhai Avenue, Nanshan District, Shenzhen<br>Legal Department, 14th Floor, AceHub Building</p>
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                    <p>Thank you for choosing and trusting AceHub. We promise to continuously optimize data protection measures and create a secure and transparent learning platform for you.</p>

            

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